Intermediate Service Operations & Leadership Discovery for CDK users

KEA Advisors and CDK are partnering to provide a four-day virtual clinic dedicated to Service Department education and Leadership training for CDK users.


In the class sessions, participants will:

  • Assess current service department performance
  • Learn the fundamentals of service department management: gap analysis, operations performance calculations, CDK reports to monitor performance
  • Identify opportunities from a gap analysis
  • Gain Leadership awareness and development (includes individual DISC Behavior Preference Assessment)
  • Identify their most important goal, and create an action plan for achievement


Your instructors, Allen Phibbs and Valerie Woods of KEA Advisors, will raise your service department's performance to best-in-class. This four day program will bring you significant process improvements, leadership awareness, and service department management tools. 


Dates: October 19th -22nd, 2020 2 Daily Sessions: 10 am - Noon CT  2 pm - 4 pm CT.

Price: $894 


Interested in having multiple people from your dealership attend? Receive a 10% discount off of classes for additional attendees. Choose "Offline Payment" and we will send you an invoice with the discounted rate. 


Intermediate Service Operations & Leadership Discovery for CDK users


Address. 3320 Mesa Way, Ste D Lawrence, KS 66049

Tel. 785.842.6498

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