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Fixed Operations

Develop your parts, service and/or body shop departments to best in class. KEA Advisors can work with your team to provide managerial and DMS utilization training; perform Standard Operating Procedure audit, design, and implementation; build compensation structures, role descriptions, and desk manuals; improve expense management; and streamline coordination between departments.

Additionally, these specialized departmental interventions are available:

Parts

  • Inventory Integrity

  • Demand Integrity & First Time Fill Rate

  • Core Management

  • Inventory Reconciliation

  • Physical Inventory

  • Stocking Rationalization

  • Pricing Strategies

  • Warehousing and Delivery

  • Marketing & Outside Parts Sales

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Body Shop

  • Repair Order Throughput

  • Scheduling/Estimating/Authorizations

  • Inventories

  • Production Management

  • Rate Management 

  • Total Job Pricing

  • Warranty Processing

  • Service Advisor Development

Used Truck

  • Sales Process

  • Valuation

  • Aging Management

  • Reconditioning Process

  • Demand Management

  • Market Knowledge

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Service

  • Repair Order Throughput

  • Triage Process Development

  • Production Management

  • Rate Management

  • Total Job Pricing

  • Warranty Pricing

  • Service Advisor Development

New Truck

  • Sales Process

  • Aging Management

  • Demand Management

  • Market Coverage

  • Deal Participation

Provide results from past engagements

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