Mastering Service Department Inventory

Mastering Service Department Inventory
 
Our Advanced Service Management Program: Mastering Service Department Inventory, focuses on the advanced elements of strategic planning and tools required to managing technician efficiencies and production workflow to maximize department profits and reduce customer downtime. This course provides a best proactive path for improved inventory management, leadership, and internal communications.
 
The Mastering Service Department Inventory course participants will experience instructor-led interactive discussion, department analysis tools, and some virtual lecture. Each Participant will be encouraged to develop plans which will provide a roadmap for improvement that is individualized for each rooftop.
 
The outcomes of participating in this course are:
Understand labor inventory, costs and gross profit margin opportunities
Establish and manage the service throughput process (Flow)
Learn methods to uncover additional departmental labor hours
Understand and customize CDK reports tied to the key drivers and opportunities at your specific dealership
Leadership methods that drive change and manage your department culture
Better information to make better decisions
Requirements:
Basic service department management training or experience
Basic CDK operation knowledge
Schedule: 
Eight sessions 
March 8th, 10th, 22nd & 24th, 2022
10am – 12pm CT and 2pm – 4pm CT daily
Instructors: Mark Martincic and Valerie Woods
Recommended for: Service Managers, Assistant Service Managers, and Fixed Operations Directors