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Mastering Service Department Inventory

Mastering Service Department Inventory

Mastering Service Department Inventory


Our Advanced Service Management Program: Mastering Service Department Inventory, focuses on the advanced elements of strategic planning and tools required to managing technician efficiencies and production workflow to maximize department profits and reduce customer downtime. This course provides a best proactive path for improved inventory management, leadership, and internal communications.


The Mastering Service Department Inventory course participants will experience instructor-led interactive discussion, department analysis tools, and some virtual lecture. Each Participant will be encouraged to develop plans which will provide a roadmap for improvement that is individualized for each rooftop.


The outcomes of participating in this course are:

  • Understand labor inventory, costs and gross profit margin opportunities
  • Establish and manage the service throughput process (Flow)
  • Learn methods to uncover additional departmental labor hours
  • Understand and customize reports tied to the key drivers and opportunities at your specific dealership
  • Leadership methods that drive change and manage your department culture
  • Better information to make better decisions


  • Basic service department management training or experience
  • Basic Karmak operation knowledge


  • Eight sessions
  • April 5th, 7th,19th & 21st, 2022
  • 10am – 12pm CT and 2pm – 4pm CT daily

Instructors: Mark Martincic and Paul Reynolds

Recommended for: Service Managers, Assistant Service Managers, and Fixed Operations Directors

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